Private Bank - Client Service Solutions Business Analyst
Company: JPMorganChase
Location: Newark
Posted on: April 1, 2026
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Job Description:
Description Lead cross-functional transformation of global
client service—partnering with Client Service, Technology,
Operations, and Business leaders to standardize processes, shift
work to higher?value tasks, deliver agile client?first solutions,
drive comprehensive project plans, and shape the strategy that
scales institutional client servicing. As a Client Service Business
Analyst within the Private Bank you will partner with Client
Service, Technology, Operations, and Business leaders to improve
and standardize global service processes. This individual will help
shift service work to higher-value tasks, create agile,
client-focused solutions, contribute to comprehensive project
planning, support business growth initiatives, and participate in
strategy discussions for servicing institutional clients. The
Private Bank Client Service Strategy and Solutions team leads
business strategy initiatives and drives core operating model
transformations within the Private Bank Client Service Financial
Institutions sector, serving Private Equity and Venture Capital
clients. We focus on delivering high-impact results that enhance
both client and employee experiences, working closely with senior
management to define, develop, and implement a wide range of
initiatives. Job responsibilities Analyze projects and document
business requirements, issues, and end-to-end process flows Collect
and analyze data and client feedback to develop actionable,
data-driven solutions and roadmaps Identify gaps in procedures and
controls; recommend and implement control/process improvements
Design and implement process and tool enhancements with partners;
scale processes, tools, and procedures to support growth Enhance
business models, client experience, operational efficiency, and
risk/control outcomes Plan and manage projects with clear
milestones and deliverables; produce materials to drive stakeholder
engagement and leadership transparency Build strong
cross-functional relationships and collaborate across business,
technology, and operations (e.g., Treasury Service Support, PLP,
Analytics, Controls); contribute to end-to-end strategy for Private
Equity servicing Required qualifications, capabilities, and skills
Bachelor’s degree required 3 years of business analysis experience
Strong analytical, organizational, and communication skills Ability
to resolve project issues and meet deadlines in a fast-paced
environment Team player with a positive attitude and commitment to
high performance Experience with process mapping, data analysis,
and identifying business opportunities Ability to integrate
AI-driven solutions into daily workflows Preferred qualifications,
capabilities, and skills Financial services experience
Keywords: JPMorganChase, East Brunswick , Private Bank - Client Service Solutions Business Analyst, Accounting, Auditing , Newark, New Jersey
