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Administrative Assistant

Company: CTG - Crestwood Technology Group
Location: East Brunswick
Posted on: November 22, 2021

Job Description:

BASIC FUNCTION:
To provide administrative support for the Chief Sales Officer and Sr. Program Manager for all business needs including, but not limited to calendar management, arranging travel and drafting correspondences, generated and/or receive calls from new or existing customer base. Answer questions about product, service, price, delivery, submittal status, availability of product, etc. Assesses customer needs and makes recommendations for products and services. This individual has the responsibility and authority to carry out assigned tasks
SPECIFIC DUTIES:

  • Manage daily logistics for manager
  • Provide administrative support to the Chief Strategic Sales Officer for all business and personal needs including; calendar management, arranging travel and drafting correspondences.
  • Support the creation/building of long-term relationship with customers.
  • Performs order entry, reviews and processes orders, and create credit requests.
  • Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
  • Create processes and maintain a variety of reports pertaining to specific clients.
  • Interfaces with clients, account managers and internal departments to assist in resolving client-related administrative issues.
  • Identifies delays or problem areas, and suggests solutions for resolving issues.
  • Gather competitive information, and provide feedback on customer satisfaction, as well as recommendations to improve procedures.
  • Compile, maintain, and report contract performance analytics.
  • Managers Coverage - Calls, Emails.
  • Provide travel and event arrangements for Executive when needed.
  • Maintain customer database.
  • File/Maintain Existing Files.
  • Assist with Project Management for long term efforts.
  • Order processing and entry.
  • Calling for vendor quotes.
  • Follow up with customers.
  • Order tracking.
  • Order expediting.
  • Assist Accounting with vendor invoice processing.
  • Calling for vendor quotes.
  • Follow up with customers.
  • Order tracking.
  • Order expediting.
  • Manage and communicate order status daily to SPM.
  • Screen-and-handle telephone communication.
  • Comply with all customer quality requirements.
  • Ensure compliance with company code of conduct and all applicable laws, regulations, rules and policies.
  • Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC - Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts - Avoidance, Detection, Mitigation and Disposition practices.
    EDUCATION / EXPERIENCE / COMPETENCY:
    • 1-3 Years Administrative Experience
    • B.A. /B.S. from an accredited university preferred.
    • Advanced knowledge of Microsoft Office Suite - specifically Outlook, Word, Excel and PowerPoint.
    • Detail oriented with exceptional organization and task management skills.
    • Utmost discretion in all aspects of the job; both business and personal.
    • Crestwood Technology Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability status, genetics, or sexual orientation and gender identity.

Keywords: CTG - Crestwood Technology Group, East Brunswick , Administrative Assistant, Administration, Clerical , East Brunswick, New Jersey

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