Call Center Workforce Management Specialist

Company: Monster jobs
Location: Allentown
Posted on: June 26, 2025

Job Description:

SOFT’s client, a leading organization based in Allentown, PA, is seeking a Call Center Workforce Management (WFM) Specialist to support real-time queue and staffing management across both internal and vendor call center teams. This is a remote role with long-term contract potential.

Keywords: Monster jobs, East Brunswick , Call Center Workforce Management Specialist, Administration, Clerical , Allentown, New Jersey

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