Customer Relations Representative - State Farm Agent Team Member
Company: Ed Hocker - State Farm Agent
Location: Freehold
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: License Reimbursement
Salary Plus Commission 401(k) Bonus based on performance
Competitive salary Flexible schedule Health insurance Opportunity
for advancement Paid time off Training & development ABOUT OUR
AGENCY: Ive been a State Farm agent for over 34 years and have
proudly called Freehold home for the past 24. Outside the office,
Im an avid adventurer who loves golfing, cycling, hiking, and
spending time outdoors in every season. Family is at the heart of
everything I do both in my personal life and in how I run my
agency. Though my office is small, its mighty we take pride in the
work we do and the relationships we build. I believe in creating a
positive, supportive environment where everyone feels valued and
has the opportunity to grow. I offer a 401k, health benefits,
license reimbursement, and a strong focus on work-life balance. Our
office is also pet friendly, so youll often find a furry friend or
two brightening the day. Im looking for someone whos motivated,
compassionate, and ready to make a real difference in peoples
lives. If youre the kind of person who finds fulfillment in helping
others and wants to be part of a close-knit, purpose-driven team,
youll fit right in here. ROLE DESCRIPTION: As a Customer Relations
Representative - State Farm Agent Team Member with Ed Hocker -
State Farm Agent, you will generate the kind of exceptional
customer experiences that reinforce the growth of a successful
insurance agency. Your attention to detail, customer service
skills, and desire to help people make you a fit. You will enhance
your career while resolving customer inquiries, coordinating with
other agency team members, and anticipating the needs of the
community members you support. We look forward to connecting with
you if you are the ideal customer-focused and empathetic team
member we are searching for. We anticipate internal growth
opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES: Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed. Assist
with customer retention strategies. Coordinate with other
departments to ensure customer satisfaction. QUALIFICATIONS:
Communication and problem-solving skills. Experience in customer
service preferred. Ability to handle high-stress situations
calmly.
Keywords: Ed Hocker - State Farm Agent, East Brunswick , Customer Relations Representative - State Farm Agent Team Member, Customer Service & Call Center , Freehold, New Jersey
