Director, Patient Financial Services
Company: Rutgers University
Location: Piscataway
Posted on: April 2, 2026
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Job Description:
Posting Summary Rutgers, the State University of New Jersey, is
seeking a Director, Patient Financial Services in the Finance
Department of Rutgers University Behavioral Health Care. The
Director plans, organizes, staffs, directs and controls accounts
receivable management, patient care billing, insurance
verification, refund processing, and credit and collections for
University Behavioral HealthCare. Management of the outpatient
registration and inpatient admitting staff. Assists UBHC’s Chief
Financial Officer in the management of UBHC financial operations.
Responsible for University Correctional HealthCare provider network
claims processing. Among the key duties of this position are the
following: Plans, directs and monitors the daily activities of the
Patient Accounting staff. Monitors the daily activities of the
staff to make maximum utilization of employees, equipment and
materials within budgetary limitations. Establishes and maintains a
positive working relationship with the Medical staff, Utilization
Review, Clinical Records, and other departments. Develops and
implements systems and procedures to accurately identify all
billing services and achieve an optimal rate of collection.
Overview Rutgers University Behavioral Health Care ( UBHC ),
established in 1971, offers a full continuum of evidence based
behavioral health and addiction services for children, adolescents,
adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced
behavioral health professionals and support staff are dedicated to
treatment, prevention, and education. UBHC , one of the largest
providers of behavioral health care in the country, has a budget of
$260 million and has 15 sites throughout New Jersey. Services are
readily accessible and include: inpatient, outpatient, partial
hospitalization, screening, crisis stabilization, family/caregiver
support, community outreach and case management, supportive
housing, supported employment, prevention and consultation,
employee assistance programs, and a licensed therapeutic school
from preschool through high school. Specialty services include the
New Jersey suicide prevention helpline and peer help lines for
police, veterans, active military, teachers, mothers of special
needs children and child protective service workers. In FY2016,
UBHC treated 16,199 consumers, had 24,502 admissions, and touched
the lives of 19,441 individual callers through peer support. In
addition, UBHC is the primary mental health training resource for
the New Jersey departments of Human Services, Children and
Families, and Corrections, delivering 16,000 trainings each
year.
Keywords: Rutgers University, East Brunswick , Director, Patient Financial Services, Healthcare , Piscataway, New Jersey
