Customer Service Representative
Company: XPO Logistics
Location: East Brunswick
Posted on: January 9, 2022
Solutions driven success.
XPO is a top ten global provider of transportation services, with a
highly integrated network of people, technology and physical
assets. At XPO Logistics, we look for employees who like a
challenge and can communicate effectively in all situations. We
want to leverage your skills and years of experience to drive
positive results while ensuring a bright future for yourself and
XPO. If you're looking for a growth opportunity, join us at
Pay starts at $19.65
As the Customer Service Representative, you will provide
professional customer service to both internal and external
customers, as well as collaborate with customers and service center
personnel to resolve issues. On our team, you'll have the support
to excel at work and the resources to build a career you can be
Pay, benefits and more.
We are eager to attract the best, so we offer competitive
compensation and a generous benefits package, including full health
insurance (medical, dental and vision), 401(k), life insurance,
disability and more.
What you'll do on a typical day:
Bill shipments pursuant to applicable tariffs and pricing
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate
quotes, tariff discrepancies and billing and invoicing
Perform general clerical duties as assigned, including answering
and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation
for customer resolution
What you need to succeed at XPO:
At a minimum, you'll need:
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Availability to work a variety of shifts, including days, evenings,
nights and weekends
It'd be great if you also have:
Excellent verbal and written communication skills
This job requires the ability to:
Walk and/or stand for extended periods of time on a loading dock
that is not climate-controlled and may be slippery
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action
employer. Qualified applicants will receive consideration for
employment without regard to race, sex, disability, veteran or
other protected status.
All applicants who receive a conditional offer of employment may be
required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required
responsibilities, duties and skills for this job
Review XPO's candidate privacy statement - here.
PandoLogic. Keywords: Customer Service Representative, Location:
East Brunswick, NJ - 08816
Keywords: XPO Logistics, East Brunswick , Customer Service Representative, Hospitality & Tourism , East Brunswick, New Jersey
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