Clinical Support Representative

Location: Piscataway
Posted on: June 23, 2025

Job Description:

Apply for tomorrow's opportunity today, with Volt Volt is immediately hiring for Clinical Support Representative in Remote. As a Clinical Support Representative, you will: Assist nursing teams with clerical duties and coordinating information to be entered into the WC system. ? Transcribing medical documents in the WC system under the direction of the NCM. ? Scheduling appointments with network providers and sending pre-certification letters under the direction of the NCM. ? Understand and assist with the Intake process and the completion of the NJ Sta te Workers' Compensation First Report of Injury (FROI). ? Coordinate the notification of the FROI electronically and update notes and information to clients, adjusters, and nurses. ? Telephonic intake of Workers' Compensation injury information and completion of the interview questionnaire. ? Set up initial treatment, when necessary, under the direction of the NCM. Effective, consistent, and accurate communication with injured workers, employer clients, claims adjusters and NCM. ? Ability to manage high volume of telephone calls and a fast-paced work environment. ? Provide standard of excellence when communicating to internal and external contacts. ? Develop and maintain favorable relationships with clients, providers, injured workers, claims adjuster and This is a full-time opportunity. The ideal candidate will have: Effective, consistent, and accurate communication with injured workers, employer clients, claims adjusters and NCM. ? Ability to manage high volume of telephone calls and a fast-paced work environment. ? Provide standard of excellence when communicating to internal and external contacts. ? Develop and maintain favorable relationships with clients, providers, injured workers, claims adjuster and coworkers. ? Maintain compliance with Federal, State and Loca l Workers' Compensation regulations. ? Effective time management and organizational skills and adherence to HIPAA (Health Insurance Portability and Accountability) guidelines of confidentiality. ? Ability to work independently and collaboratively with the NCM(s) to identify and anticipate cases management needs of the injured worker. ? Assertive and positive work style and the ability to think critically. ? Time management and organization of work functions. ? Excellent communication and people skills necessary to effectively work with network provider staff, interview injured employees and to work with the nursing teams. ? Ability to be flexible and to handle assignments in many areas when needed. Pay Rate: $18.50 - $19.00 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com . Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005 . Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: , East Brunswick , Clinical Support Representative, Legal , Piscataway, New Jersey