Selling and Support Captain, Brunswick Square - Full Time
Company: Macy's
Location: East Brunswick
Posted on: January 21, 2023
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Job Description:
About
Macy's is proudly America's Department Store. There's a reason
we've been around for 160 years. Customers come to us for fashion,
value and celebration. Macy's is also known for giving back to our
communities. - The magic of Macy's ultimately comes alive in our
stores, and our store colleagues are the ones making it happen.
They provide outstanding customer service, create a memorable
shopping experience, and drive sales results. A store position at
Macy's (seasonal, part-time, or full-time) is the perfect way to
explore the world of retail. Some of Macy's top executives started
their careers as part-time retail sales associates. Our store
positions are ideal for forming relationships, building teams, and
developing leadership skills to grow your career at Macy's. Macy's
stores are ideal for building capability in creating partnerships,
building teams, and developing the leaders of tomorrow. Macy's is
the "Academy" for retail careers. - --- A store colleague position
(whether it's a seasonal job, part-time retail job, or a full-time
career) is the perfect way to launch a career in the world of
retail. Many of Macy's top executives started their careers in
part-time retail sales roles, or as recent college graduates into
our development programs in the various functions at Macy's.
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Job Overview
The Sales / Support Captain is an elevated hourly colleague that
supports sales and support functions within the 4 walls of the
store, providing override capability, driving business
effectiveness, and focused on assigned tasks as defined by the
STM/PL. As a Sales / Support Captains you will be responsible for
prioritizing the customer experience through active supervision and
enhancing the service culture. You will have a key role in
communicating expectations and priorities to associates. You will
help create a fun and engaging store environment for customers and
associates. As an advocate for the customer, you will role model
and provide fast feedback on how to make every customer experience
optimal. You will be an expert in satisfying the customer and
driving results through promotional and Omni selling initiatives.
This position leads to Sales and Customer Experience Manager or
Operations and Visual Merchandising Manager. Macy's uses a
scheduling plan that allows our associates to participate in the
creation of their work schedules by managing availability and
identifying preferences. Additionally, during key events and peak
selling times, Macy's may offer additional shifts to our
associates, which they may pick up using the self-scheduling tool.
Details on Macy's schedule options are available during the
interview process.
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Essential Functions
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Qualifications and Competencies
--- Minimum -High School or GED --- -1-2 years direct experience
--- Strong interpersonal skills with proven ability to communicate
and share information with diverse groups of customers and peers.
--- Resourceful and able to adapt quickly to changing priorities
--- Resourceful self-starter, works well independently as well as
part of a team, and able to adapt quickly to changing priorities
--- Ability to work a flexible schedule with retail hours,
including day, evening, weekends, and/or holidays
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Physical Requirements
--- Position requires prolonged periods of standing/walking around
store or department --- May involve reaching, crouching, kneeling,
stooping and color vision --- Frequent use of computers and other
technology, necessary to perform job functions, including handheld
equipment, cash register and ability to process register
transactions --- Frequently lift/move up to 25lbs
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STORES00
Keywords: Macy's, East Brunswick , Selling and Support Captain, Brunswick Square - Full Time, Other , East Brunswick, New Jersey
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