Brand Ambassador - Brunswick Square Mall
Company: Aeropostale
Location: East Brunswick
Posted on: January 21, 2023
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Job Description:
Overview:
The Brand Ambassador is responsible for demonstrating knowledge and
love of the brand while ensuring each customer has an exciting and
enjoyable experience. Brand Ambassadors bring a positive attitude
and service mentality to every interaction in an effort to delight
the Forever 21 shopper.
Responsibilities:
Consistently creates a welcoming environment as customers enter or
exit the store.Immediately responds to customer inquiries and
needs. Proactively seeks opportunities to deliver a great customer
experience. Assists in the location, availability and selection of
merchandise.Uses basic selling techniques to engage with the
customer.Introduces current sales, promotions, credit card
applications and other brand initiatives to gain customer's
loyalty.Follows the Company's Customer FIRST model (Friendly
Greeting, Identifying Needs, Responding, Suggesting and Styling,
and Thanking).Completes sales transactions and maintains proper
accountability at registers.Processes merchandise returns and
exchanges courteously and under company guidelines.Speaks
positively about the brand, about our customers, and about other
team members.Demonstrates initiative, teamwork and ownership in
every interaction.Maintains the visual standards for the selling
floor, fitting rooms, visual displays and presentations.Assists in
daily store recovery, before, during or after store opening
hours.Adheres to company policies, procedures, and loss prevention
practices.Shares feedback and ideas with management that will help
improve the processes in the store.Adapts to an environment that
changes quickly while managing multiple tasks.Provides support for
all cross-functional departments.Helps set the tone and standards
that drive customer satisfaction and that will lead the business to
be recognizable within the market.
Qualifications:
Must be at least 16 years of age.Minimum of one year of retail
sales experience and previous cash handling experience is
preferred.Must be energetic and charismatic.Must have strong
communication, organizational and time management skills.Must have
excellent interpersonal skills and be able to act with integrity
and business maturity to ensure interactions are conducted without
bias or prejudice.Must be able to complete sales transactions in
POS register system.Must be available to work a flexible schedule
to meet the needs of the business which may include the closing
shift, weekends, and holidays.Must be able to spend up to 100% of
the working time standing and walking. Must be able to lift and
carry up to 50 lbs.Must be able to perform repetitive finger, hand
and wrist motions, as well as bending, stooping, reaching,
squatting, kneeling, pushing, pulling, climbing ladders, and
working with cleaning chemicals.
Requirements & EEO Statement:
SPARC Group LLC is an equal opportunity employer. We value a
culture of inclusion and diversity within our workforce, and are
committed to maintaining a workplace free from prohibited
employment conduct, including discrimination or harassment on the
basis of race, color, national origin, sex, age, religion,
disability, genetic information, sexual orientation, gender
identity or expression, marital status, domestic partner status,
civil partnership, status as a covered veteran, status in the
Uniformed Services of the United States, citizenship and any other
characteristic protected by law ("Protected Characteristics").
Keywords: Aeropostale, East Brunswick , Brand Ambassador - Brunswick Square Mall, Other , East Brunswick, New Jersey
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