EastBrunswickRecruiter
the smart solution for East Brunswick jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: East Brunswick
Posted on: December 24, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications The position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor, portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast, accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High-speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDAWN on your registration submission. Please feel free to consult with us if you have further job-related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, East Brunswick , Inbound Travel Consultant, Professions , East Brunswick, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Lyft Driver (No Experience Needed) - Earn $1,000 your first month, guaranteed!
Description: Previous training as Esthetician, Salon Manager, and Licensed Massage Therapist would provide you with relevant knowledge and general skills for this independent contractor opportunity. We encourage you (more...)
Company: Lyft
Location: West Babylon
Posted on: 01/20/2019

CDLA Team Truck Drivers Needed
Description: Total is looking for a Team of Drivers 7,500 Sign On Bonus br br Job Details: br br 1,500 per week
Company: Total Transportation of Mississippi, LLC
Location: Lakewood
Posted on: 01/20/2019

Become a Lyft Driver - Earn $1,000 your first month, guaranteed!
Description: Previous training as Inflight Teammate, Guest Service Teammate, and Amusement and Recreation Attendant would provide you with relevant knowledge and general skills for this independent contractor opportunity. (more...)
Company: Lyft
Location: West Babylon
Posted on: 01/20/2019


Hicksville HSPT Tutor Jobs
Description: Hicksville HSPT Tutor Jobs Varsity Tutors is always looking for bright individuals in Hicksville who are passionate
Company: Varsity Tutors
Location: Hicksville
Posted on: 01/20/2019

CDL A Company Driver Job
Description: Starting June 3rd, all EPES drivers will receive a pay increase Mileage drivers will receive a .02 CPM pay increase and hourly drivers will receive a 1.00/hour pay increase. Also, there is a new monthly (more...)
Company: Epes Transport System
Location: Lakewood
Posted on: 01/20/2019

Class A CDL Truck Driver
Description: Call Smith Today at 855 396-7493 Smith Transport, Inc. Benefits: bull Home Time: EVERY OTHER WEEKEND bull .48 CPM LOADED EMPTY bull Paid Orientation 1000.00 Travel, Hotel, and Meals bull (more...)
Company: Smith Transport, Inc.
Location: New Brunswick
Posted on: 01/20/2019

Class A OTR Company Drivers
Description: Regional and OTR Class A CDL Truck Driver - Dedicated Customer Base br br Regional and OTR Class A Drivers 60k to 75k/year br br NEW ANNUAL PAY INCREASE - Earn an Average of 3,000 - 7,500 (more...)
Company: LCL Bulk Transport
Location: West Babylon
Posted on: 01/20/2019

CDL-A OTR Company Driver (Hicksville,NY)
Description: Be the best-respected driver on the road.
Company: J.S. Helwig and Son LLC
Location: Hicksville
Posted on: 01/20/2019

CDL-A Truck Driver, New Regional Pay Scale
Description: CDL-A Southeast Regional truck driver's Earn up to 50 CPM enjoy up to 5K in sign-on bonuses Now, as you drive more you can earn more with rates as high as .50 CPM when you join us in our Southeast (more...)
Company: USA Truck
Location: White Plains
Posted on: 01/20/2019

CDL-A Lease Purchase / Owner Operator Truck Driver
Description: CDL-A Lease Purchase / Owner Operator Truck Driver Taylor is excited to offer Owner Operator and Lease Purchase driving opportunities today When you team up with Taylor Truck Line, you re backed by a (more...)
Company: Taylor Truck Lines
Location: Mount Vernon
Posted on: 01/20/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

East Brunswick RSS job feeds