Tech Lead - Production Control
Company: Reinciar Technologies
Location: East Brunswick
Posted on: May 18, 2019
Tech Lead - Production Control Exp 7-10 yrs New Jersey Long Term
Contract Job Description Person with experience in Genesys Support
work. Quickly identify the issue faced in platform and communicate
with development and platform team to work and get the fix.
Experience in log trouble-shooting. Be able to handle business
effectively. Participate in business and IT team meetings.
Knowledge and working experience of incident management, problem
management, change management, etc. Technical expertise Genesys SIP
Platform, SIP Clustering, Inbound Routing (ORS, URS, GRAT Rules
Engine), Outbound Platform, Feature Sever Voice Mail and Dial Plan,
GAX, GA, Pulse, Info Mart and its Database schema, GVP, GVP
Reporting, Linux, Cassandra, IWD, WWEIWSWDE, Composer, GRAT, GRE,
etc. Database MS SQL Server Knowledge of other Genesys and
non-Genesys tools, applications and devices Audio Codes (MGPhones),
eSBC, Splunk, LogVisualizer, Tivoli, SIPSpan, Anthem, HPView,
DynaTrace, F5, etc.
Keywords: Reinciar Technologies, East Brunswick , Tech Lead - Production Control, Professions , East Brunswick, New Jersey
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