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Tech Lead - Production Control

Company: Reinciar Technologies
Location: East Brunswick
Posted on: May 18, 2019

Job Description:

Tech Lead - Production Control Exp 7-10 yrs New Jersey Long Term Contract Job Description Person with experience in Genesys Support work. Quickly identify the issue faced in platform and communicate with development and platform team to work and get the fix. Experience in log trouble-shooting. Be able to handle business effectively. Participate in business and IT team meetings. Knowledge and working experience of incident management, problem management, change management, etc. Technical expertise Genesys SIP Platform, SIP Clustering, Inbound Routing (ORS, URS, GRAT Rules Engine), Outbound Platform, Feature Sever Voice Mail and Dial Plan, GAX, GA, Pulse, Info Mart and its Database schema, GVP, GVP Reporting, Linux, Cassandra, IWD, WWEIWSWDE, Composer, GRAT, GRE, etc. Database MS SQL Server Knowledge of other Genesys and non-Genesys tools, applications and devices Audio Codes (MGPhones), eSBC, Splunk, LogVisualizer, Tivoli, SIPSpan, Anthem, HPView, DynaTrace, F5, etc.

Keywords: Reinciar Technologies, East Brunswick , Tech Lead - Production Control, Professions , East Brunswick, New Jersey

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