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Cellphone Repair Technician

Company: Asurion
Location: East Brunswick
Posted on: November 23, 2019

Job Description:

Cellphone Repair Technician

Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. Youll work inside a retail store and be the face of Asurions in-store operations team delivering our award-winning personalized customer resolution experience.

What will you do?


  • Engage with and reassure customers to deliver outstanding customer service.
  • Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
  • Meet or exceed key performance objectives including service and repair metrics.
  • Perform various inventory tasks such as counting and monitoring inventory levels.
  • Demonstrate Asurions Core Values in all interactions.


    What we offer:


    • Competitive pay and benefits including health, dental, and vision.
    • Retirement Savings Plan (401K)
    • Paid Time Off
    • Tuition Reimbursement Program
    • Ongoing training to grow your skills
    • Uniform allowance
    • Subsidized cell phone plan
    • Apple & Samsung Repair Certifications

      If youre a good fit for the job, youll have:


      • Six months face-to-face customer service experience
      • Six months experience with product service support or troubleshooting electronics
      • High School diploma or equivalent
      • Strong oral and written communication skills
      • Strong teamwork and collaboration skills
      • Basic knowledge of Microsoft Office
      • Flexibility to work any hours between 10 AM EST to 8 PM EST (Monday through Saturday) and 12 PM EST to 6 PM EST (Sunday)

        Store Location:

        1801 Clements Bridge Road

        Woodbury, NJ 08096

        CPT1

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        #CBCUS26770 - East Brunswick - New Jersey - US - 2019/10/31

Keywords: Asurion, East Brunswick , Cellphone Repair Technician, Professions , East Brunswick, New Jersey

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