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Cellphone Repair Technician

Company: Asurion
Location: East Brunswick
Posted on: November 24, 2019

Job Description:

Cellphone Repair Technician

Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. You'll work inside a retail store and be the face of Asurion's in-store operations team delivering our award-winning personalized customer resolution experience.

What will you do?

* Engage with and reassure customers to deliver outstanding customer service.
* Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
* Meet or exceed key performance objectives including service and repair metrics.
* Perform various inventory tasks such as counting and monitoring inventory levels.
* Demonstrate Asurion's Core Values in all interactions.

What we offer:

* Competitive pay and benefits including health, dental, and vision.
* Retirement Savings Plan (401K)
* Paid Time Off
* Tuition Reimbursement Program
* Ongoing training to grow your skills
* Uniform allowance
* Subsidized cell phone plan
* Apple & Samsung Repair Certifications

If you're a good fit for the job, you'll have:

* Six months face-to-face customer service experience
* Six months experience with product service support or troubleshooting electronics
* High School diploma or equivalent
* Strong oral and written communication skills
* Strong teamwork and collaboration skills
* Basic knowledge of Microsoft Office
* Flexibility to work any hours between 10 AM EST to 8 PM EST (Monday through Saturday) and 12 PM EST to 6 PM EST (Sunday)

Store Location:

1801 Clements Bridge Road

Woodbury, NJ 08096

CPT1

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#CB

CUS26770 - East Brunswick - New Jersey - US - 2019/10/31

Keywords: Asurion, East Brunswick , Cellphone Repair Technician, Professions , East Brunswick, New Jersey

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