Furniture Sales Lead
Company: Big Lots Stores Inc.
Location: East Brunswick
Posted on: February 22, 2021
Primarily responsible for leading the furniture team and for
driving furniture sales. Accountable for the furniture department's
overall performance, including furniture merchandising,
presentation, and recovery standards, as well as for furniture
sales metrics. Works collaboratively with store leadership to
accomplish furniture sales and operational goals and tasks to help
drive overall store performance. When serving as Manager on Duty,
leads and provides direction to store associates performing all
cashiering, customer service, recovery, and furniture-related
activities on the sales floor. 1.Responsible for the leadership and
operational performance of the furniture department, including
furniture sales and related processes, furniture salesperson
training, customer service, and merchandising and presentation
standards. 2.Provides clear work direction and coaching to
furniture sales team members regarding all aspects of the sales
process, including merchandising, new product information,
competing product comparisons, cashiering, lease to purchase, price
holds, and display assembly. 3.Provides feedback to store
leadership regarding the team's performance. 4.Assists customers
with product information, selection, and purchase and ensures third
party delivery program is marketed to customers and understood by
associates. 5.Manages the price hold process, including weekly
audits. 6.Maintains furniture department inventory, including cycle
counts, in an effort to maximize sales and inventory turn.
7.Identifies furniture display needs in sufficient time to allow
displays to be built and merchandising standards to be achieved.
9.Strives to continually improve the furniture department's sales
and ensures merchandising and presentation standards, signage,
recovery, and cleanliness are maintained. 10.Serves in the Manager
on Duty role as needed including opening and closing the store.
When serving in this role, provides leadership and direction to
floor associates and ensures that store, merchandising, and
customer service standards are continuously met, including
merchandise presentation, signage, recovery, and cleanliness.
Drives the customer experience and ensures resolution of customer
issues. 11.Assists with recovery of the entire store as needed.
Qualifications 1.High School Diploma, GED, or equivalent work
experience required. Must be 18 years of age. 2.Minimum one-year
retail sales experience preferred. 3.Demonstrated furniture
merchandising and sales skills preferred. 4.Strong customer service
and communication skills required. 5.Ability to lift, carry, push,
and pull a minimum of 50 pounds required. Ability to unload
freight, to move product on and off store shelves, to walk, stand,
bend, stoop, or kneel for long periods of time, and to move freely
throughout store on a continual basis required. 6.Availability to
work a variable schedule of at least 30 hours per week, including
nights, weekends, and holidays required. 7.Basic English literacy,
math, and PC skills required. We will consider for employment all
qualified applicants, including those with criminal histories, in a
manner consistent with the requirements of applicable state and
Keywords: Big Lots Stores Inc., East Brunswick , Furniture Sales Lead, Sales , East Brunswick, New Jersey
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