Sales Support Associate

Company: Tris Pharma
Location: Monmouth Junction
Posted on: June 28, 2025

Job Description:

Cranbury Pharmaceuticals (www.cranburypharma.com) is a wholly owned subsidiary of Tris Pharma Inc., a privately held, innovation-driven biopharmaceutical company that is pioneering differentiated approaches to enhance therapeutic benefit and optimize patient outcomes for patients with attention-deficit/hyperactivity disorder (ADHD), pain, addiction and diseases of the central nervous system (CNS). Cranbury Pharmaceuticals is focused on creating high-quality, patient friendly medications that leverage our strengths in product selection and development. Our exceptional products and commercial launch expertise have made us market leaders in many of our product categories. Our science and technology make us unique, but our team members set us apart; they are the engine fueling our passion and innovation. Our colleagues understand the criticality of operating a successful business and take pride in the company’s success. Equally importance to each team member is how we interact with one another on a daily basis. We believe in each other and in respectful, open and honest communications to help support individual and team success. We have an opening in the Generics division of our Monmouth Junction, NJ facility for a Sales Support Associate. The Sales Support Associate supports and assists the Generics team and function in achieving departmental goals and objectives. The incumbent builds upon their pharmaceutical/industry experience and/or education to expand their technical and business knowledge while actively contributing to, and supporting, Generic sales and marketing efforts. The incumbent provides analytical and operational support to both internal commercial departments and external clients. She/he assists in routine and diverse sales operations, analytics, and business development projects and on-going tasks contributing to the building, maintenance and enhancement of client business relationships with assigned customers. Under direct supervision and training from Senior Generics Leadership and team members, the incumbent follows proper protocols and compliance with regulatory and company requirements to handle and support standard operational department functions and responsibilities, as assigned. Ensures daily order demand and releases are completed in an accurate, effective, compliant and timely manner Accurately and efficiently tracks sales data and reports for the Generics team to ensure customer compliance, performance to budget and optimized sales efforts for existing and new products Assists Generics team members in compiling data for new customer and product launch set ups, as needed; Assists with addressing/investigating Drug Supply Chain Security Act (DSCSA) issues, as needed Builds and/or maintains databases for contract summaries, sales, chargebacks, pricing, competitive information and other data, as required; Gathers and analyzes data to calculate and/or confirm customer rebates, penalties and payments Provides assistance and back up to other Generic team members, as needed and instructed, for various assignments including, but not limited to: Handles all customer service requests, timely and accurate response to customer complaints, handling/processing customer rebates and fees, assisting in reporting and compilation of direct and indirect price lists, etc. Requirements REQUIREMENTS Bachelors degree Ability to quickly learn and understand medical and sales information Ability to quickly learn new technology Strong customer service skills and focus Proficiency with Microsoft Office Experience working in the pharmaceutical or biotechnology industry A PLUS Work Arrangements: We are a HYBRID work environment requiring candidates to be able to work majority of week in office. Anticipated salary range: $45-53K/yr. Base salary offered is contingent on assessment of candidate’s education and experience level relative to requirements of the position and a review of related industry standards and internal equity. Additional benefits: In addition to base salary, full-time employees are also eligible for incentives, including, but not limited to: bonus eligible, medical, dental, vision, Rx insurance, 401K with match, life insurance, paid Company Holidays, PTO, Paid Volunteer Time and Employee Resource Groups. Tris Pharma, Inc. offers a highly competitive compensation and benefits package. To build and enhance our diverse workforce, we encourage applications from individuals with disabilities, minorities, veterans, women, LGBTQ, etc. Tris Pharma, Inc. is an Equal Opportunity Employer. LI-hybrid

Keywords: Tris Pharma, East Brunswick , Sales Support Associate, Sales , Monmouth Junction, New Jersey